(04:28) Tricia shares her story with George – how she went from an assistant at BELAY to the CEO over the last decade.
(06:15) What does Tricia make of “The Great Resignation” and how it affected employers and employees?
(08:52) People leave managers, not companies.
(10:31) How can managers keep their team engaged and provide healthy expectations?
(13:46) What role did expectations and the KRA play in Tricia’s journey from assistant to CEO?
(15:25) Tricia talks to the EntreLeadership team about how she once proved to her team leader that her new assistant could work remotely and didn’t need to live close to her.
(17:58) How did Tricia’s leaders invest in her in the past?
(20:46) What are some of the ways Tricia invests in her team now?
(22:49) How does it look tactically to invest in your team as a fully remote company?
(24:58) Tricia explains BELAY’s “virtual scavenger hunt.”
(26:12) No one thinks they’re micromanagers, but many leaders are. How do you avoid being a micromanager?
(29:27) What are the keys to keeping people engaged, feeling valued, and staying with your company?
(31:00) Tricia encourages leaders and gives them one step to take right away to help them engage with more employees.
(32:14) Who can benefit from BELAY’s services?
(34:21) What do business owners need to be thinking through when creating Key Results Areas (KRAs)?
(37:14) You have to continually redefine what winning looks like for your team.
(41:12) What role does the team member play in putting the KRA into action?
(45:22) How does a leader put the KRA into practice in their weekly rythyms?
(47:34) What’s one small step a leader can take this week when it comes to implementing the KRA?