Tag: leadership

129: Geoff Welch | Elevate Your Impact: Unlocking Potential with a Virtual Assistant

129: Geoff Welch | Elevate Your Impact: Unlocking Potential with a Virtual Assistant

BELAY client Geoff Welch and his BELAY Virtual Assistant Trúc Towns talk with Tricia about their experience of learning to work together and their top tips for getting started working with a Virtual Assistant. Geoff also explains how delegation has allowed him to play to his strengths in both his career and his personal life.

123 Bonus: How to Spot Hiring Red Flags Early

123 Bonus: How to Spot Hiring Red Flags Early

In this Bonus Next Step, Tricia and LZ share some of the key red flags to look out for to determine if someone isn’t right for the job..

122 Bonus: The Unexpected Benefits of Hybrid Workforces

122 Bonus: The Unexpected Benefits of Hybrid Workforces

In this Bonus Next Step, Ryan Fitzgerald shares what benefits business owners and leaders fail to think about when it comes to the hybrid, remote model.

How to Stop Self-Doubt & Become a Confident Leader

How to Stop Self-Doubt & Become a Confident Leader

Even the most capable working professionals struggle with self-doubt, costing themselves time, money, opportunities, and their reputations. This week, we’re featuring one of our favorite episodes from the last two years of the One Next Step podcast. In this episode, BELAY CFO Lisa Zeeveld interviews Tricia Sciortino, BELAY CEO, focusing on her approach to helping leaders harness their grit and trust their gut so they can defeat self-doubt, gain confidence, and make progress on their priorities.

115 BONUS: How to Know It's Time to Go

115 BONUS: How to Know It's Time to Go

In this Bonus Next Step, Kim Stone shares with LZ a few key signs that it might be time to step into something new.

112: The Power of Positivity with Jon Gordon

112: The Power of Positivity with Jon Gordon

Positivity is not sticking your head in the sand to ignore challenges, but rather facing them head on with optimism and courage. In this episode, author and speaker Jon Gordon explains how positive leadership can transform your organization. He also shares success stories he’s seen firsthand from some of the world’s top organizations, and he lays out some practical steps you can take to start becoming a more positive leader today.

098: The Secret Society of Success

098: The Secret Society of Success

Tim Schurrer is the former VP of Talent Management and Culture at StoryBrand, and the author of a new book, “The Secret Society of Success.” He is dedicated to helping leaders stop chasing the spotlight and redefine success so they can start making an impact that goes far beyond themselves. If you are a leader who is tired of trying to climb the ladder of success, or you’re struggling to figure out your purpose, this episode can help.

096: 90 Days to Financial Clarity in your Business

096: 90 Days to Financial Clarity in your Business

Some business owners don’t understand the value of having a bookkeeper. They might not even realize how beneficial bookkeepers are until they have one in place. In this episode, Catherine Bowman will talk about her first-hand experience as a BELAY bookkeeper, and how bookkeepers help their clients save time and money. She’ll also talk about how they help entrepreneurs wisely manage and spend their hard-earned dollars.

095: How to Build a Culture of Resilience, Belonging & Success

095: How to Build a Culture of Resilience, Belonging & Success

In this episode, we are joined by Mohammad Anwar, the President and CEO of Softway. He’s authored a Wall Street Journal best-selling book called Love as a Business Strategy, and he’s going to talk to us about how to implement this transformational idea all around building a culture of resilience, belonging and success. Listeners will leave this episode feeling hopeful and ready to at least begin thinking about making some changes in their business and culture after listening to Mohammad.

094: EntreLeadership Exclusive: The Key To Developing Effective Team Members

094: EntreLeadership Exclusive: The Key To Developing Effective Team Members

In this special episode, BELAY CEO Tricia Sciortino joins The EntreLeadership Podcast, where she talks with their host George Kamel about how finding a high-performing assistant who thinks like a leader can help business owners take back their time and focus. The conversation was so enlightening that the One Next Step team wanted their listeners to hear the original interview with audio generously provided by The EntreLeadership Podcast.

092: 7 Surprising Ways a Bookkeeper Can Help Grow Your Business – Part 1

092: 7 Surprising Ways a Bookkeeper Can Help Grow Your Business – Part 1

In this episode, Melissa Baggett, the senior client success consultant at BELAY, and Melissa Tidwell, solutions consultant, will team up to talk about the surprising ways a business can use a bookkeeper to grow their business while saving money along the way.

088: Best of Marketing & Sales: Season 1

088: Best of Marketing & Sales: Season 1

Are you looking to build and grow your marketing and sales processes? If so, this Masterclass episode is just for you. Tricia, LZ, and several guests will help small business owners who might not have a fully staffed sales/marketing team learn how to take their marketing game to the next level.

080: Surprising Ways Leadership Is Changing

080: Surprising Ways Leadership Is Changing

Clay Scroggins is an outstanding speaker and author of a new book called The Aspiring Leader’s Guide to the Future: 9 Surprising Ways Leadership is Changing. In this episode, he’ll join Lisa to help our listeners understand what some of the changing trends are in leadership and how they can prepare for them.

077: What to Know When You Can't Hire a CFO

077: What to Know When You Can't Hire a CFO

In this masterclass episode, Tricia and LZ will dig into the question: While you’re still building your business, what tools are essential to making sure you keep your finances in order to scale your company?

076: Year In Review: Top 7 Next Steps From 2021

076: Year In Review: Top 7 Next Steps From 2021

Excerpts include Tricia and LZ’s advice on how to say no and helping employees be productive without micromanaging. Tricia and LZ’s assistants, Kate and Melissa, join the podcast to discuss best practices for working with an assistant. Ian Morgan Cron sits down with our hosts to talk about the Enneagram and how it relates to self-awareness and leadership. And Krisha Buehler walks us through building a supportive and available remote work culture.

071: How to Stop Self-Doubt & Become a Confident Leader

071: How to Stop Self-Doubt & Become a Confident Leader

In this special episode, Lisa interviews Tricia, focusing on her approach to helping leaders harness their grit and trust their gut so they can defeat self-doubt, gain confidence, and make progress on their priorities.

068: How to Implement What You Learn from Business Books

068: How to Implement What You Learn from Business Books

In this episode, Lisa and BELAY’s Director of Marketing, Amy Appleton, are joined by Bryan Kelly, a strategic advisor, investor, and founder of Stroke of Genius. His Stroke of Genius program provides busy leaders with key ideas to execute from popular business books. Today, he’ll chat about how leaders and readers can identify the right books for them, then quickly identify and retain the advice they need to become better leaders.

065: Building A Great Brand Experience

065: Building A Great Brand Experience

Dorian is a master at using visual expression as a way to communicate a marketing message. So we’re going to talk to him about that, as well as what leaders need to know about creating a great brand experience for their company – and how to use that to really move the company forward.

064: The 8 Pillars of Trust

064: The 8 Pillars of Trust

In this episode Tricia and LZ are joined by David Horsager, CEO of Trust Edge Leadership Institute and the best-selling author of The Trust Edge. He’s here to discuss his 8 pillars of trust and how you can practically become more trustworthy as a leader.

063: What to Do … When You Don’t Know What to Do

063: What to Do … When You Don’t Know What to Do

In this episode, Tricia and LZ talk åwith Jeff Shinabarger, CEO of Plywood People, a former leader at Catalyst, and a successful author. He’ll talk about how to be better at decision-making as leaders, including understanding how to make the right choices even in difficult circumstances, discovering our decision-making style, and using that style to benefit our teams and organization.

062: Integrated Marketing — Combining Offline & Online Marketing for Better Results

062: Integrated Marketing — Combining Offline & Online Marketing for Better Results

In today’s episode, Tricia will be joined by our friend, Michael Taggart, the COO of Envoy Media Group, an award winning direct-response marketing company. He’ll talk with us about how he uses online and offline marketing channels for his clients so they can better market their organizations.

061: Lydia Fenet on Finding Your Voice, Owning Your Power, and the Art of Persuasion

061: Lydia Fenet on Finding Your Voice, Owning Your Power, and the Art of Persuasion

Joining us this episode to talk about this topic is one of the best communicators in the country – Lydia Fenet. She’s the global managing director and lead benefit auctioneer at Christie’s in New York City. She’s also a gifted speaker and the author of the widely acclaimed book, The Most Powerful Woman in the Room is You. She’ll talk with Tricia and LZ about how to communicate your message in a way that captures and holds your audience’s attention.

059: Using Gifts & Generosity to Cut Through the Noise, Increase Referrals, and Strengthen Client Retention

059: Using Gifts & Generosity to Cut Through the Noise, Increase Referrals, and Strengthen Client Retention

In this episode, Tricia and LZ chat with Ruhlin, a gifted speaker, author of Giftology, and founder of The Ruhlin Group, a gift strategy and logistics company. He’ll talk about how he uses high-end gifts customized to his clients to cut through the noise, increase referrals, and strengthen retention. He tells you how to give, what to give, when is the best time to give, and how to make a giving strategy that has the most impact on your clients.

058: How to Promote Yourself & Your Business Without Feeling Sleazy

058: How to Promote Yourself & Your Business Without Feeling Sleazy

In this episode, Tricia and LZ will talk with Debby Stone, the founder and CEO of Novateur Partners and author of The Art of Self-Promotion. Debby will share her great ideas on how to get over the discomfort of self-promotion and how to promote in a way that’s tasteful, professional, and connects with others – instead of turning them off.

057: The Power of Story and How to Leverage It

057: The Power of Story and How to Leverage It

He’ll show you why story matters – and how by leveraging the right words you can grow your business and attract the right people. By implementing some simple changes, you’ll be able to keep your story alive.

053: Leading Beyond Your Circumstances

053: Leading Beyond Your Circumstances

In today’s episode, we’re joined by Amy Balog, the CEO of Connextion Point, who has worked with Fortune 500 executives and their teams to help these highly talented folks find a clear pathway for higher return leadership behaviors that directly impact business performance. She’s here to help us understand how we can have those same results.

051: How to Have Productive Employees Without Micromanaging

051: How to Have Productive Employees Without Micromanaging

So, whether you’re new to this whole remote work thing or a seasoned veteran, how can you make sure your employees are productive without being all in their business? In other words, how can you be a good leader without micromanaging? Tricia and LZ will talk about this and more in this week’s episode.

050: Business Accelerator: The Best Next Steps from the First 50 Episodes

050: Business Accelerator: The Best Next Steps from the First 50 Episodes

You’ll hear from Daymond John from Shark Tank, Michael Hyatt, Megan Hyatt Miller, Colleen Stanley, and the founders of BELAY, Bryan and Shannon Miles, as they talk about topics like the biggest barrier to work-life balance, the most important part of your strategic plan, why salespeople underperform, and how delegation empowers team members and drives performance. So settle in and enjoy this special episode.

049: The Myths of Remote Work

049: The Myths of Remote Work

In this episode, Lisa and Tricia will address the new myths of remote work, especially for those leading organizations, so leaders can lead well remotely without burning out personally.

048: True Life Stories: I Have An Amazing Assistant

048: True Life Stories: I Have An Amazing Assistant

Joining us will be Katie Lantukh and her virtual assistant, Ari Adler, to share their insights from working together for the last year. Katie is the CEO of Murphy Marketing, a messaging agency that helps its clients find the right ways to communicate their message. She and Ari will walk us through some best practices on how leaders and their virtual assistants can make the most of their time together.

044: How to Navigate A Loss of Revenue

044: How to Navigate A Loss of Revenue

In this episode, we’ll talk about how to navigate a significant loss in revenue so your business can survive and soon return to the place where it thrives.

041: Pants Optional: How to Zoom Your Way to Your Best Hire

041: Pants Optional: How to Zoom Your Way to Your Best Hire

In this week’s episode, we’re going to discuss this issue with Krisha Buehler, BELAY’s VP of Human Resources. She’ll share a few tips on how you can more effectively identify the right people, avoid the wrong people, and safeguard your company culture so you get the help you need without comprising the help you have.

040: How to Infuse Fun Into Any Company Culture

040: How to Infuse Fun Into Any Company Culture

The truth is, building a positive and fun company culture is one of the best and easiest ways to recruit new talent and keep your current talent feeling fulfilled and dedicated to your mission.

039: When to Swipe Right for Your Forever Hire

039: When to Swipe Right for Your Forever Hire

Brooke and her team oversee our client experience. A large part of their role is matching more than one thousand executive assistants, bookkeepers, and website specialists with business leaders all over the country with different needs and different situations. She knows how to help business leaders identify the right fit for their team. And she’s here to share a few tips on how you can more effectively identify who’s right and who’s wrong for your organization.

035: The Enneagram at Work: Part 1

035: The Enneagram at Work: Part 1

As a pioneer in the contemporary Enneagram movement, Ian is a highly sought-after speaker for large conferences and corporate boardrooms alike. In this first of a two-part interview, Ian will share highlights of Enneagram numbers 1 through 5, what motivates them, and what it’s like to work with them.

033: The Truth Behind the Response, ‘I’m fine.’

033: The Truth Behind the Response, ‘I’m fine.’

We all say it; sometimes we mean it and sometimes we don’t. Today we will explore why it’s a popular response, why society views it as an acceptable answer, how we and the members of our team can have more honest, vulnerable relationships, and what we can do when we’re not fine.

031: How to Leverage Your Executive Assistant Part 2

031: How to Leverage Your Executive Assistant Part 2

This week, we are continuing our conversation around how to help you better lead your organization by learning to leverage your executive assistant in more effective ways. Here to join us again for this conversation are our very own executive assistants, Kate Sawtelle and Melissa Lawrence. They are ready to jump in and help us discuss how leaders can best work with their executive assistant to build trust, effectively create expectations, and better communicate.

030: How to Leverage Your Executive Assistant Part 1

030: How to Leverage Your Executive Assistant Part 1

We’re honored to have our assistants, Kate Sawtelle and Melissa Lawrence, join us for this podcast​ where we​’​ll unpack the ways in which their support has made a difference in our leadership. We’ll also ​share ways to effectively leverage your EA so​ ​you​,​ too, can become more organized and lead with more freedom.

027: How to Think Like a Fortune 500 Company

027: How to Think Like a Fortune 500 Company

However, working for a Fortune company was not her dream. Her mission was to work with small businesses. She wanted to help entrepreneurs launch their ideas into the world – and that’s exactly what she’s doing today! Join us this episode as Kendra shares her passion to transform small businesses.

023: How to Beat Burnout — Prevention, Recovery & Why So Many Leaders Struggle With It

023: How to Beat Burnout — Prevention, Recovery & Why So Many Leaders Struggle With It

Burnout is real, but it’s also misunderstood. Burnout comes from constant exposure to emotional and interpersonal stressors at work or at home, or even both! And who fits that bill? Hard working, high-achieving leaders like you, me and everyone listening to this podcast. People who don’t care rarely get burned out.

019: How to Demonstrate Gratitude: Celebrating & Rewarding Your Team Remotely

019: How to Demonstrate Gratitude: Celebrating & Rewarding Your Team Remotely

In this episode, we’re going to help you better communicate your appreciation for your team even if you’re working remotely. What gets rewarded gets repeated in any organization, and remote teams are no different. Now more than ever, team members need to know their hard work is seen and valued.

020: One Factor That Influences Who You Hire with William Vanderbloemen

020: One Factor That Influences Who You Hire with William Vanderbloemen

At BELAY, our clients struggle with “finding the right people.” Being unable to find the right team member is one of the most common challenges business leaders have. Joining us in this episode is William Vanderbloemen, one of the best people to help because he knows how to get it right.

018: Bryan and Shannon Miles on Igniting Leadership Legacy: Developing Your Leaders

018: Bryan and Shannon Miles on Igniting Leadership Legacy: Developing Your Leaders

If you have any desire to grow your business, you’ll eventually have to develop more people capable of supporting the organization. You’ll need people who can confidently and competently step into leadership roles. In this episode, we will help you get more out of your team by developing them as leaders and give you a tiny peek into BELAY’s approach to leadership development.

017: Jenni Catron with 3 Ways to Kickstart Your Company Culture

017: Jenni Catron with 3 Ways to Kickstart Your Company Culture

Organizational culture is critical for our company’s success, but it’s often discussed like it’s a mysterious force that magically makes things awesome (think ‘Best Place to Work’ awards) or toxic (think ‘lots of bad reviews on Glassdoor’). While culture is powerful, it doesn’t haven’t to be mysterious, and there are practical things you can do to shape the environment you and your team work in every day.

016: How to Leverage Authority, Warmth, and Energy to Get Exceptional Results

016: How to Leverage Authority, Warmth, and Energy to Get Exceptional Results

In this episode, we’re going to learn to become aware of how we’re showing up and what we can do about it. We’ll be joined by Steve Herz, President of The Montag Group – a talent agency representing broadcasters on networks like NBC Sports, ESPN, and CNN – to talk with us about how we can use authority, warmth, and energy to amplify the effectiveness of our communication and connection with others. He’ll help us win trust, respect, and influence at work.

015: The Secrets of Businesses that Scale

015: The Secrets of Businesses that Scale

In this episode, we want to help you take the lid off of your business’s potential by helping you identify the processes and systems you need to grow your business. These processes will help you deliver a great customer experience, hire the right people, convert leads, and more. All great organizations have nailed this down so that they ensure a certain level of quality and consistency.

014: Work Life Balance vs. Work-Life Integration: How to Successfully Win at Work and Home

014: Work Life Balance vs. Work-Life Integration: How to Successfully Win at Work and Home

Joining us to talk about how to win at work and home is Megan Hyatt Miller, COO of Michael Hyatt & Company, a leadership development organization. She’s also the co-host of the popular business podcast, Lead to Win. An amazing leader, wife and mother, Megan will be sharing with us how to succeed in our personal and professional lives simultaneously.

013: Creating a Strong Annual Budget for Your Business

013: Creating a Strong Annual Budget for Your Business

In this episode, we’re going to help you build a plan for your company’s money by teaching you how to create an annual budget for your business. While this may not be the sexiest topic, it is the difference between break-even, a black hole, or a growing bottom line. To help you build or refresh your budget BELAY’s COO and former CFO, Lisa Zeeveld, is going to break down the essentials of a business budget and walk us through the budgeting process she’s perfected over the years.

012: The Art of the Pivot — How Guardian Bikes Unlocked 100x More Value by Being Willing to Evolve

012: The Art of the Pivot — How Guardian Bikes Unlocked 100x More Value by Being Willing to Evolve

In this episode, we are talking about how and when to pivot in your business with Brian Riley, the co-founder and CEO of Guardian Bikes, a Mark Cuban company. He will share how he made shifts in his organization to create more value for consumers and more cash for the business.

011: The Top 3 Metrics Businesses Need to Measure Financial Health

011: The Top 3 Metrics Businesses Need to Measure Financial Health

In this episode, we’ll share the top three financial metrics that matter most in your business and how to use them to lead your business. Our guide will be BELAY’s financial guru Lisa Zeeveld, the current COO and former CFO of BELAY.

010: Michael Hyatt on Why Most Strategic and Annual Plans Fail (and What to Do About It)

010: Michael Hyatt on Why Most Strategic and Annual Plans Fail (and What to Do About It)

Today, we’re going to learn a blindspot or two in the annual business planning process and receive tips on how to overcome them. In this episode, we’ll discuss why most strategic and annual plans fail — and what to do about it. Our guest is Michael Hyatt, bestselling author and CEO of Michael Hyatt & Company, which specializes in leadership development.

009: How Emotional Intelligence & Soft Skills Produce Hard Sales Results

009: How Emotional Intelligence & Soft Skills Produce Hard Sales Results

In this episode, we’ll be talking about how emotional intelligence and soft skills produce hard sales results with Colleen Stanley, a sales trainer and the president of SalesLeadership, Inc., a sales development firm. She will talk with us about how to build high-performing sales teams through the power of emotional intelligence.

007: Chick-fil-A’s David Farmer on Prototyping & Piloting New Ideas — How & When to Do It

007: Chick-fil-A’s David Farmer on Prototyping & Piloting New Ideas — How & When to Do It

In this episode, we’ll be learning how and when to prototype and pilot new ideas before launching them. Today’s guest is David Farmer, the Vice President of Restaurant Experience at Chick-fil-A — the third-largest restaurant chain in America.

003: Building Diverse Teams to Build a Stronger Business with HR Consultant Dethra U. Giles

003: Building Diverse Teams to Build a Stronger Business with HR Consultant Dethra U. Giles

As social issues related to inequalities and inequities re-emerge near the top of our national conversation, many business leaders are appropriately trying to leverage their influence to make a difference. However, you must first lead yourself well before you can lead others. Going a step further, we should lead our organizations well before our organizations attempt to influence and lead our communities. For most organizations, this should start with building a diverse and inclusive culture.

004: Going 100% Remote Overnight & Not Missing A Beat with Pushpay’s Troy Pollock

004: Going 100% Remote Overnight & Not Missing A Beat with Pushpay’s Troy Pollock

Discover how the company Pushpay went 100% remote almost overnight and never missed a beat with clients or team members, and we’ll be joined by their Chief Ambassador, Troy Pollock, to guide us through their experience, what they learned, and how it’s changing work at Pushpay permanently.

002: How Winning Organizations Communicate with EntreLeadership’s Daniel Tardy

002: How Winning Organizations Communicate with EntreLeadership’s Daniel Tardy

Leading in 2020 has not been easy for anyone, but communication is a not-so-obvious why reason many businesses are dealing with challenges better than others. Winning organizations start with effective communication. They have strong communication capable of navigating the inevitable highs and lows of business. 

One Next Step Intro: Welcome to the Most Practical Business Podcast in the World

One Next Step Intro: Welcome to the Most Practical Business Podcast in the World