129: Geoff Welch | Elevate Your Impact: Unlocking Potential with a Virtual Assistant

1. Every person with a remarkable impact started with a belief in what was possible.

If you have an idea and a passion for carrying it out, there’s no reason why you can’t make an impact on a national or even global scale. The people you look up to now were once starting out just like you.

2. No matter your situation, there is help out there for you. 

Many of us think we need to grow more before we can ask for help, but we tend to have it backwards. No matter where you live or how small your business might be, there are steps you can take today to start investing in the support you need. And when you begin to delegate, it will give you the freedom to focus on growing your impact. 

3. Delegation is a collaborative process.

A great virtual assistant balances proactivity with a willingness to take things one step at a time. If you’re not sure how to delegate, they can help you figure out next steps. It’s OK to start small, as long as you’re starting somewhere! 

Geoff Welch Consulting

BELAY Virtual Assistants

BELAY Accounting Services

Geoff Welch:

I don’t know how many times I Googled, “What can a remote assistant do for me?” I must have put that into Google a hundred times as I’m trying to parse this out. Have that conversation. You get to make the choice, it’s up to you. But I think BELAY is a tremendous resource for making the whole process easier. And I can’t say enough for how it has changed my ability to grow my business and just my comfort level with having Truc come in as a pro and pull out of me the stuff that like, ‘You need to give that to me.’ Sometimes we’re having this little tug of war and she recognizes the things where it’s like, ‘If you would let go of this, your business is going to grow and be better.’

Ryan Fitzgerald:

Welcome to One Next Step, the most practical business podcast in the world. You’re now one simple tip, practical tool, and small step away from growing your business. One Next Step is brought to you by BELAY, the incredible 100 percent remote organization, revolutionizing productivity with Virtual Assistants, Bookkeepers, and Social Media Managers. Accomplish more, juggle less. Modern staffing from BELAY.

Ryan Fitzgerald:

Welcome to One Next Step, the practical business podcast that helps you run your business so it stops running you. I’m Ryan. And today our CEO Tricia Sciortino is sitting down with leadership consultant and BELAY client Jeff Welch and his BELAY Virtual Assistant Truc. Jeff helps growth-focused leaders simplify their work and see new possibilities so they can accomplish more than they thought possible. Tricia will be talking to Jeff and Truc about how leaders can leverage a BELAY Virtual Assistant to delegate their weaknesses in order to play to their strengths. He’ll also share some examples of how he leverages the same approach in his personal life to win at home and at work. No matter where you’re at in your career or your personal life, this episode is full of applicable insight. So let’s jump right in.

Tricia Sciortino:

Hey, Jeff and Truc. I’m so excited you’re here joining us on the One Next Step podcast today. Can’t wait to hear about your relationship and how you guys have supported each other. I know it’s going to be a great conversation, but before we get started, I wanted to ask you about, as an icebreaker, what are your secret passions or hobbies? I mean, Jeff, I can kind of see in the background and guess what you’re into, but I would love you guys to share a little bit about yourself.

Geoff Welch:

Yeah, I’m a drummer and so there are some other things in this room that I play around with unsuccessfully. But yeah, I’m a drummer, so I love music and really all things music. So whether that is playing or listening, I’m just a big fan of most genres of music and yeah, that’s certainly something that I care a lot about. And that is, I mean, literally the soundtrack of my life.

Tricia Sciortino:

Literally. When did you start playing?

Geoff Welch:

I started playing the drums when I was 12. My dad’s a drummer. My mom played piano. My dad’s a pastor, so I grew up in church. When your dad’s a pastor, you get to do some things sometimes that not everyone else gets to do at a young age. So I was playing drums at church when I was 13 or 14, and just great experience to learn how to play with musicians at a young age and stuff like that. So yeah, it’s been kind of a lifelong thing. I don’t play as much with other people these days. I have a lot on my plate, but I love having this space here that I can work and then take a break once in a while and go play.

Tricia Sciortino:

Bust out a drum solo whenever you see fit, just I love it. I love it. How about you Truc?

Truc Towns:

I love crocheting. I’m not very good at it, but I love doing it. And I also am a big fitness buff. I lift weights, heavy weights. Girls can do it. And I also am currently training for a triathlon.

Tricia Sciortino:

Wow, okay. So I am not training for a triathlon, but I have a daughter who loves to crochet, so I love that. So I love that.

Truc Towns:

Well, like I said, not very good at it. Everybody gets lopsided gifts from me, but hey, it’s the love that I put into my crochet. Yeah.

Tricia Sciortino:

It’s so personalized. I love it. I love it. Awesome. Thanks for sharing a little bit about yourselves, guys. So let’s get started by just going over a brief overview. Jeff, first tell us a little bit about your background and your company and a little bit about you and what you’re doing.

Geoff Welch:

Yeah, thanks. So I run a performance coaching business, basically helping growth-minded leaders simplify their work, get out of their own way so that they can take intentional action and really accomplish more than maybe they thought possible. And that sort of takes place on two fronts. People feel stuck. I help them out of that place of stuck. And also people, I think very often it’s hard for us to measure our capacity for impact, what we’re capable of doing in the world, and I help them expand that, those possibilities. So the two quick stories that I like to share are up here in Alaska, they put rocks all over the ground in the winter so that we can have traction on all the ice, maybe a different experience for you in Atlanta, but they’re constantly spreading rocks everywhere, so they just get everywhere. They come into buildings on your shoes and there’s rocks everywhere.

Geoff Welch:

So sometimes in the grocery store, you’re pushing your little cart along and you hit one of these little rocks and you just fold over your shopping cart because it just stops you immediately, right? It’s this tiny little rock. And I really think that’s a beautiful metaphor for what has a lot of people stuck. It feels like these massive big kind of things, and sometimes it is, but very often I get to come in and help somebody see, actually, I think it’s just this little thing right here. If we just move that out of the way, when you’re in that situation in real life, you just back your shopping cart up a couple of inches and you just keep going. And I think a lot of people find themselves in a place where they feel like they’re not making the progress they’d like to make. They feel stuck in some way, and they think that it’s a massive thing.

Geoff Welch:

It’s something that they’re never going to be able to overcome. And yet with a little help and support, we find ways around those things. And from the capacity side, I know that personally, my wife and I had a conversation not too long ago about the prospect of having a national impact of saying, what if my work could affect people outside of Alaska? We’re up here at the edge of the world. I know everyone probably thinks we’re in a little box down there off the coast of California. Most of the maps seem to have us in Hawaii as neighbors. We’re not neighbors. I wish we were neighbors with Hawaii because that would be a better situation, but we’re way up in no man’s land. And the idea of having impact beyond this great state, it can feel sometimes like, oh, that’s for somebody else. But whenever I think of people who are making a massive impact, bestselling authors, and I mean I would include you in that, Tricia, somebody who has this national impact, it starts with somebody with an idea who’s willing to put in the work to make those things real.

Geoff Welch:

And sometimes it is. And very often it is our own belief about what is possible that is the biggest impediment to having a remarkable impact. And so when I was having this conversation with my wife, she sort of giggled when I said I could have a national following, and it’s like good-natured because what it does, it just seems like, ‘Oh, that’s for other people,’ and yet it’s only for other people if you decide it’s for other people. So I get to help unlock that for my clients and to help them not only reach the goals that they’ve identified for themselves, but to be able to encourage them, man, if you want more, I think more is possible here. So it’s the funnest job in the world. I mean, I’m sure your job’s great, but I have the funnest job in the world. Sorry.

Tricia Sciortino:

Yeah, I love that testimony because I really do believe that it sounds so cliche, but mindset really does matter. I mean, we’re limited by our own belief system, and what is possible is whatever we believe to be possible, and especially in this day and age where we are with technology like localization doesn’t have to be a thing anymore. Anything could easily go national with the world of social media and digital everything. So I’m glad you’re taking your mindset and your performance coaching outside of your local network and expanding. And I imagine that has something to do with maybe why you’re working here with us at BELAY a little bit, you know, supporting you. So let’s tee that up. I’d love both of you to answer this question. Maybe Jeff, you can start and then Truc, I’d love to hear your story. So what led you to BELAY? How did you find your way here?

Geoff Welch:

Yeah, so I’m pretty sure the answer to this is Michael Hyatt. I’m pretty sure that I heard you on a Michael Hyatt podcast, and that just unlocked the opportunity. I didn’t pick up the phone or send an email that day, but it was kind of like this idea in the back of my mind. Oh, that’s possible. And so in another business I own, I had done payroll and bookkeeping for years and years and years. It wasn’t very complicated and it was actually kind of soothing for me because running a business is a lot of decision making and it’s a lot of hard choices. And so the books were just positively like, ‘Oh, they just all add up.’ And it was very comforting to me, but I recognized that I was holding myself back by doing those things myself. And so that was where I made the first step was to say, I think that I know enough about how to show somebody the books to make that work.

Geoff Welch:

And so that’s been, I think two years ago now, and it’s one of those decisions that you look back on and you’re like, man, why didn’t I do that sooner? Oh, the relief of not having to navigate payroll around when I want to take a trip or when I want to be doing something else, and those things are very time-bound. Why didn’t I do that sooner? So I knew in the back of my mind when I engaged that payroll person, the bookkeeping person, I knew that an assistant was something that I really was interested in and I felt like there could be value in. But at that moment, I didn’t know … I was completely, ‘I don’t know how to have an assistant.’ So that got me hooked in. Well, what else could I give away?

Tricia Sciortino:

Yes, good. Oh yes, and payroll and bookkeeping. Those are gimmes, I mean. Right? I love that you started there and were able to integrate into what next and then enter Truc. So I’d love to hear your story about how you found BELAY and what it was like to initially meet Jeff.

Truc Towns:

Yes. Okay. So I have been in administration for a decade since I was a little gal in college. I got my degree in health administration, so I’ve worked everywhere from huge organizations like hospitals and universities all the way down to family-owned businesses and sole proprietorships. And then I went and had a beautiful son and me and my husband decided that, I guess for a lack of a better word, the standard of care that we wanted to deliver for our son was going to be providing a present parent with him as much as possible. And so when you make a decision like that as a family, it looks one way usually. And I’m about seven months in and I’m like, ‘Man, I miss working. I love working. I love my career. I’d really love to see if there’s a way for me to do both if I could work and be with my son.’

Truc Towns:

And so I feverishly googled some options and I was led into the Wild West of freelance virtual assisting. And some companies came up and at the very top of the list was BELAY with a shining badge that said acceptance rate is less than Harvard’s. And I saw that and was like, ‘That’s the company I’m going to get in there. That’s the one for me.’ And so I applied and I met not only Jeff, but another amazing client through BELAY, and I got to say the rest is a beautiful, it’s history in the making and it’s been amazing. Every client feels like, ‘Wow, this is the perfect client for me.’

Tricia Sciortino:

I love that. I have a very similar story circa 2010 when BELAY was formed. I also was in the same shoes as you, and I had my first daughter and I was traveling a lot for work and I was missing a lot of things. And I said, there’s got to be a better way. I need a reset. I know I can have a great career that I feel like I’m fulfilled and I’m adding great value, but also there’s a way to do that and still be very focused on family and balance and all of those things. And so then enter BELAY in what we’ve been able to create here for both you as a Virtual Assistant and then our clients, Jeff, to really help all parties on both sides maximize their time, but to whatever that means for them, whether it’s how productive they can be at their work or 10 times what they can get done in a day, or if it means I want to be able to do great work and then be able to switch it off and be a great mom. So I love that you guys are both leveraging the most important parts we find here at BELAY and the things that mean so much to us. So thank you for that. Jeff, I’d love to hear from you what has been maybe the biggest game changer since you started working with us with BELAY?

Geoff Welch:

There’s a number of things, but the one thing that really comes to mind for me as the most essential is just the belief that there is help out there for someone like me. So again, being at the edge of the world, it often feels like the resources that are around us, the physical resources that are around us are more limited. And certainly, the internet opens up a lot of opportunities for other kinds of resources, but we need fuel in the winter and we need those kind of things. We are very isolated where we sit, and so sometimes it feels like we have this small option set here and you’ve got what you’ve got. And BELAY really has afforded me the ability to get support as somebody running a business that for my coaching practice, it’s just me. It’s just me doing the things and to just know there is support and there is help available and I don’t have to make this massive reach into … at some point I’ve got to wait until I can afford to hire a full-time person.

Geoff Welch:

I’ve got to wait until I can. It’s a little bit like you’ve got to spend money to make money. I need the support of someone so that I can advance my business so that I can afford the support of someone. What you’re doing is giving me the opportunity to stair-step that and say, if Truc can come on in this capacity and help me advance my business in this way, well then I am going to need a little more of that so that I can advance my business in this way. And then pretty soon you are getting so much closer to the business that you really want to be, that you want to have in the end, but you didn’t have to take that one moment and say, I’ve got to risk at all. I’ve got to push all my chips in, and if it works, it works. I mean, there’s a moment for that, but sometimes that could be the thing that kills your business. It’s like we went too hard, too fast. And so this gives me the ability to take what I feel is a more responsible approach to staffing. And while I’m growing my business, while I’m pushing towards the thing where it’s like, yeah, I need all these people supporting me in all these different ways. I’m not there yet, but I can get the support that I need in the meantime.

Tricia Sciortino:

And I think that sometimes I think a lot of people do get that backwards. They do think I have to have some level of success so that then I can bring help on as the reward to relieve me when actually looking at it the other way around, bringing on the help can propel the ability for you to succeed or afford you the opportunity to succeed because you’ve brought on the help and you’ve been able to delegate so that you as a business owner, entrepreneur, whatever it is that you’re focused on, that you are dedicated time to work on the business, not in the business. And so I love that you really had that mindset early on that this was going to help leverage your opportunities, not just be a reward that you gave yourself kind of after you’ve ran yourself into the ground to work too many hours and all that stuff.

Tricia Sciortino:

So you’re truly a testimony of ideal scenario. So yeah, thanks for sharing that. And then I love your story about being kind of remote, as you say, kind of in Alaska, actually, our very first client at LA back in 2010 was a pastor out of Cheyenne, Wyoming who felt the very same thing. He felt … very first client, Jeff, I’ll never forget him, that he didn’t have local resources. He was out in an island in Cheyenne, Wyoming, and it was hard for him to find the support he needed. And God, what a blessing it would be to tap into this national pool of talent because we were getting to the place where maybe it didn’t matter where people lived, and it was going to give me access to talent that I would never find in my local community. So I love hearing your story about you having that same kind of thought process and epiphany that there’s help out there and it doesn’t have to be right here. The world keeps getting smaller. It’s amazing.

Geoff Welch:

Truly,

Tricia Sciortino:

Truly, truly. So I’d love to talk a little bit, okay, you guys meet, you get started getting started. It’s the hard part for most people, I think for Truc to come in and say, okay, what are Jeff’s needs? How can I support him? I would love to hear from you both what you felt like were some critical integrations or things you put in place at the beginning to make sure that you guys were collaborating and communicating the best you could as you got started.

Geoff Welch:

This is so great because we recently recorded a podcast for my podcast. We recorded an episode really about what I’m calling onboarding one another because we felt like, I don’t know, I continually feel like I’m weird. I’m not the normal person. And so I just thought we had an interesting … anyway, I think that the key for us was that the approach I felt like we had, I mean, BELAY has a great framework to get started. There are like 30, 60, 90 goals. There is this great process for saying how do we hand something off quickly. But we both approached it, whether on purpose or on accident, I don’t know. But we really approached it like we were leading one another. There were things that I knew I needed and that I was going to be to help direct, here’s what I need from you. But then there were things that I wasn’t sure how to handle.

Geoff Welch:

I’m like, ‘How do I even let go of this?’ And Truc being a pro, she was able to say, ‘Well, here are some ways that we could do that.’ And so instead of it just being this directive, one-way flow of, ‘I’m going to tell you Truc what I need,’ it was much more collaborative and much more like how do we make this work together? So I’ve heard a little of Truc’s story, but I’d love to hear more about what she would share on this. I do. I just think it was, maybe that’s how it happens for everybody. It just felt like a unique, really special kind of thing. To me though.

Truc Towns:

I totally agree. I think the matching process at BELAY is wonderful. You guys did a great job of matching us together and straight out of the gate, I think one of my favorite things about Jeff is that he was open to saying, I really don’t know how this is supposed to go. I don’t really know how to delegate and I know I need to. I just am not sure how to. So he really allowed me to step into that administrative leader position. We also had this great framework. We laid a great foundation for communication from the very beginning, what are your boundaries? What are your preferences? How often do you want to hear from me? And when you’re hearing from me, what kind of details are important to you? And so we talked a lot right out of the gate just trying to establish that communication pathway, that feedback loop, so that we can continually from the very beginning work on that communication loop and improve it as we went on. And so it’s been great over the past six months that we’ve been together, we’ve been able to give each other feedback, really hard feedback in some situations. And that openness and that genuineness that Jeff brings to the table made the work so easy and so rewarding.

Tricia Sciortino:

I love that. I mean, communication is truly the foundational brick that if laid properly in the beginning, everything is possible. To your point, you can have hard conversations about what went right or what went wrong or what we can do better. And it’s not about you have relational capital and agreement so that you can have great conversations to continue to propel forward instead of getting stuck in a place where there’s just frustration. So I love that you’ve been able to kind of really model that because we see a lot of people really, really struggle in that very specific area, and then it creates roadblocks for both of you to be proactive. So I know, Truc, I’d love for you to share how you’ve uncovered opportunities to be proactive to support Jeff. I know there are people listening, whether it’s clients or people who want to work with a virtual assistant, haven’t taken the step. If they’re nervous, what it’s going to look like, they’re nervous, how they’re going to come in and support them. What would you say as an expert, truly rockstar virtual assistant, how you’re able to step into that and really proactively look for opportunities to serve Jeff?

Truc Towns:

Sure. I believe that what really made our relationship work is that I took it at his pace. I didn’t follow a model that said, ‘Okay, this is where we need to be and you’re behind or I’m behind and this is what we need to do.’ And so, because he was so open about his lack of information or lack of knowledge about delegating, it allowed me to just take it one step at a time. And I allowed him to show me how much he was understanding. And if there was any need for information, that’s where I could step in and say, ‘Hey, this is something that I think we should try. Let’s give it a try for a few weeks and if it doesn’t work, we can try something else.’ And he was always open to that. But taking it at Jeff’s pace and being patient, communicating everything that I knew and also communicating everything that I could do for him, allowing him to choose from all of those options really allowed me to guide him into a position where now six months in, I like to think that I’m beside him, right?

Truc Towns:

I’m his right hand, and now I can really kind of step in front in some situations and say, ‘Hey, I’m looking at your operations and this is absolutely something that I think I can take over for you.’ We just actually had this conversation on his podcast where I said, ‘You’re an amazing coach. You’re awesome. You are kind of running this show by yourself, and I’d really like to step in and help you with those things.’ And being the amazing dude he is, he expressed, ‘Absolutely. That’s totally something I’ve been thinking about too.’ And so we’ve been working slowly on opening up some opportunities and pathways for me to step in, step up in front, lead a little bit, and it’s been a great journey.

Tricia Sciortino:

I love that. Literally, this is so corny, but the hair on my arms is standing up as you were saying that. Because I just love that so much for you guys.

Geoff Welch:

Dynamic duo.

Tricia Sciortino:

The dream, right? The dream for every, yeah, I just love it. I love that so much. Oh gosh. I’d love for you both to kind of share what is now possible right now that you’ve sunk up, what does the future look like for you guys? Jeff, have you been able to allocate more time to other things that you’ve hoped you’ve been able to do, and how has that helped you maybe accelerate your personal or professional growth at your organization’s growth? What’s down in the future for you guys?

Geoff Welch:

Yeah, it is funny. I think that when I started, I thought, well, the result of getting an assistant of getting some admin help is that I’m going to be able to spend more hours in the day cranking out great work. And what I discovered, I’m sure that’s true for some people, but what I discovered was I have X amount of hours of great work in me in a given day. And so what was happening was I was filling in the gaps with admin work. And so instead of doing the work that I really need to do around creating the kind of content that’s going to attract people to what I’m doing, taking my dog for a walk and processing something. I always say that I do my best thinking in the shower. Well, it’s like you need space to just work through a problem and to navigate some, there’s a client challenge that I’m working on this now gives me space.

Geoff Welch:

I know that she is handling X, Y, and Z for me. So I can take time during the day to say, I’m kind of done with this work right now. I’m going to go for a walk and I’m going to think about what I need to be doing. So it makes me more effective in the times that I am working. It makes those times more beneficial, and it also gives me an opportunity to invest more time in learning, because that always seemed like a luxury in my day. I’m going to take an hour to watch this training video on this topic that I’m interested in knowing more about? How do I just do that in the middle of my, I just stop what I’m doing and do that thing? Now, it’s like that’s part of my day. Those are things that I do on purpose because I know that things are being handled by Truc that I don’t now have to be in the middle of. So I mean, it’s a tremendous gift. It’s a tremendous bonus. Even if I’m not doing extra hours of real invested work, I feel like the hours I’m spending are far more effective.

Tricia Sciortino:

Yeah, it’s easy to forget that as leaders, thinking is actually the most important thing we do and make great decisions. And in order to put thoughtful time into things and to make great decisions, we need time where we’re not doing work and we actually can be thinking. We kind of say here at BELAY for our leaders, we let them block time or take a day a month or whatever that looks like. And your job that day is actually to think through things. It’s not actually to do things. I think early on you’re rewarded for doing so you think the doing part is what continues too, that’s what brings you success, but then at some point you realize, oh, I need a season of other people helping to do things because actually how I’m going to accelerate and grow and develop is by thinking more instead of doing more. So I totally can see that. I totally can see that. How has the last six months been for you in your development as a mom, as a person and working with Jeff through BELAY?

Truc Towns:

Man, Jeff is awesome. He’s a great dude, and he’s done so much. For me personally, at the beginning, it just kind of felt like I was constantly in a state where I was reacting to people’s needs, clients’ needs, and in working with Jeff and my other client, I learned very quickly how to take advantage of the time that I do have and how to be more efficient and effective with that time. And seeing Jeff model that behavior by being uncomfortable and taking the steps to delegate and want to push himself to be more effective also pushed me to be able to be more effective as a mother, as a up and coming triathlon winner. So I get to do all of these things and incredibly, somehow as I’ve taken on more work, I’ve been able to become more effective and be able to do more with my time is totally the opposite of what I expected it to be. And I feel like the work that I’m doing now is so much more impactful. There’s that word again, I love that word, but the work that I’m doing now is so much more impactful than it ever was in the last 10 years of my career as I’m working to serve great clients like Jeff, and also being able to be there for my son and investing in his brain and his growth.

Tricia Sciortino:

I love that. I would love, one final question for you guys is what advice would you give to other leaders who are considering whether or not this type of decision is the right decision? There’s many leaders out there that do struggle with overwhelm. They’re not sure what the next steps are. They’re paying attention to who’s gone ahead of them. If you could give them a piece of advice, what piece of advice would you give them?

Geoff Welch:

I love this question because I don’t have to think of an answer. I can just say what I’ve done because I’ve shared this with a number of people because part of what BELAY offered me was not having to, it was already intimidating to think about what would it be like to bring on an assistant? I don’t know how to, am I going to have enough work for this person? All those kinds of things. I had this low level sense that I needed help, but I didn’t know how to articulate it. I didn’t know how to make that next step. And the last thing I wanted to do was source this person. I’ve got to go find a person that, I mean Truc and I joke about this all the time. She has every personal detail that exists for me right at her fingertips. She has my passport by all the important information, and that’s no joke to try to find a person that you trust to do that.

Geoff Welch:

So having BELAY to be that intermediary and trust that they were going to source somebody, and I’ve got to give a quick shout out to Casey Braun who helped connect us. Love that dude. Casey, he’s a big Braves fan, so I’m a Yankees fan, so we talk baseball a lot, but he would just do a fantastic job of learning about my needs and helping to find that person. So my advice is you don’t have to do that alone. You don’t have to know how to find that person. There are resources to help you find that person. And I think some people, they just know, here are the seven things that I would hand off tomorrow and good for you, that’s great. But if you just have that low-level sense that, man, I feel like I need some help, but I don’t know what that looks like exactly.

Geoff Welch:

I would just encourage them to reach out. I mean, fill out the form. I don’t know, make the call. I’m not exactly sure what the process is exactly, but get on that call with the team at BELAY because they’re going to help you figure out if that makes sense for you, and they’re going to help you understand what, I don’t know how many times I Googled what can a remote assistant do for me? I must have put that into Google a hundred times as I’m trying to parse this out. Have that conversation. You get to make the choice. It’s up to you. But I think BELAY is a tremendous resource for making the whole process easier, and I can’t say enough for how it has changed my ability to grow my business and just my comfort level with having Truc come in as a pro and help me pull out of me the stuff that you need to give that to me. Sometimes we’re having this little tug of war, and she recognizes the things where it’s like, if you would let go of this, your business is going to grow and be better. So I believe that for almost any entrepreneur or small business owner out there, that support will help you to change your business. If you’re happy where you are, maybe you don’t need it, but if you want to feel better about the stress level you experience, if you want to grow your business, this is the key.

Tricia Sciortino:

Yeah, thank you for that. I think that first of all, anybody who’s listening, belaysolutions.com, you can go find us, fill out a get started form. We’ll connect with you to help you. But I think the biggest thing, my biggest takeaway from me is what you said about you don’t actually have to know where you’re going to start. I think just knowing you want to start somewhere and getting started is probably the biggest hurdle is just get started, and then the specifics on how to delegate what you’re delegating, what your assistant’s doing for you, all of those things can be worked out once you get here and our team can just come in alongside you and figure those things out for you. I think that’s the biggest, it’s a great value that I love that we’re able to help people really just learn and decide as we go. And there’s no, you must come with your list of seven things. So I love that we’ve been able to help you with that. And any final closing remarks as how things have been for you?

Truc Towns:

Yeah, absolutely. Just to piggyback off of what Jeff was saying, it’s an absolute no-brainer for me as a virtual assistant. We’ve had this conversation, Jeff and I on his podcast, Effective on Purpose, where we talk about the difference between being an essential leader and an involved leader. And in leadership, the metric of success is impact, and the level or the ceiling of impact that you can have is directly related to how well you are able to delegate. It’s how well you are able to let go of those little tiny initiatives that you just want to hang on to because they make you feel good or you feel like you can’t trust anybody, whatever the thing is, right? So it’s choosing what leader do you want to be? Do you want to be the essential leader, or do you want to be the involved leader? And if you want to be essential to your business, right? If you want to be that big impact decision-maker in your business, it’s a no-brainer to enlist the amazing help of somebody like a Virtual Assistant through BELAY.

Tricia Sciortino:

Somebody like you. Thank you, guys. Thank you, guys. I so appreciate you coming on and just sharing your story. I feel like there’s so many great tidbits and nuggets that our listeners can really pull from your experience no matter what the next steps are that they take. But I do appreciate you just coming on here, sharing your story with us. We’re honored to work with both of you. It’s been a pleasure to serve you guys, and I’m glad that things have been amazing so far.

Geoff Welch:

They have. Thank you.

Truc Towns:

Things have been great, and they’re just getting better.

Tricia Sciortino:

They’re just getting started. I love it. Right. All right.Thank you guys. Have a great day.

Ryan Fitzgerald:

Gosh, what a great conversation between Tricia and Jeff and Truc. I definitely feel inspired to think about how I’m delegating my weaknesses so I can better leverage my strengths both personally and professionally moving forward. And if you enjoyed today’s conversation, then your one next step is an easy one. Head to the link in our show notes to download Jeff’s weekly impact worksheet. With it, growth-minded leaders can identify their priorities for the week and set their intentions to elevate their impact. As always, thank you so much for tuning in for this week’s One Next Step. To make sure you never miss an episode, subscribe on Apple Podcast or follow us on Spotify. And if you’re ready to start accomplishing more and juggle less, go to belaysolutions.com. For more episodes, show notes and helpful resources, visit onenextsteppodcast.com.