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What Our Clients Have Said About Hiring A Virtual Assistant

Feeling overwhelmed by the constant demands of leadership? Does that to-do list just keep filling up with emails, projects and scheduling conflicts?

These crucial details are essential for your organization's success, but managing them all takes a toll: your focus suffers. You crave the time to make a real impact, but the day-to-day minutiae keeps stealing your attention.

There's a better way. BELAY's Virtual Assistants can take back your time. 

While our clients have had many success stories, today we’re sharing some of the most common responses we hear from them.


1. I've gotten time back in my day.

We hear this one from just about everyone — and rightfully so. In fact, our clients reclaimed over 1 million hours in 2023.

BELAY Virtual Assistants are the epitome of efficiency, handling a staggering 39,407,280 emails sent this year. That's an average of 121 business emails sent and received every day, a testament to their tireless dedication to keeping your inbox clear and your workflow streamlined.

However, their expertise extends far beyond email management. Most employees attend 15 meetings weekly. And our BELAY Virtual Assistants are also master schedulers, orchestrating over 1,058,460 meetings annually. They seamlessly juggle calendars while ensuring smooth transitions between meetings and attending to every tiny detail.

With a BELAY Virtual Assistant by your side, you can bid farewell to the days of endless email chains and chaotic scheduling. They are the silent force behind your productivity surge, freeing up your time to focus on the strategic and creative aspects of your business.


2. I'm more focused on strategy and creativity now.

Nothing is more frustrating than living in the weeds and your business strategy getting neglected like that salad kit in your fridge you bought weeks ago.

If you’re not spending more time working in your business than on, you may miss out on substantial growth.

With a VA, you can delegate professional and personal tasks that are often administrative and mundane. Let someone else who thrives in the nitty gritty take over so that you can spend some time creating and strategizing how to move your business forward.

Our client, Bri McKoy, recently shared about her newfound creative time.


“I was immediately freed up creatively,” Bri says. “My job is so creative, and I was bogging myself down with a lot of administrative tasks that [were] taking away from creating, and creating leads to money. Within just a few months, I started to feel a lot more freedom to create — and then also to sell.”


3. Everyone should have an assistant.

Meet our client Jake Hammel.

Jake specializes in strategy development and implementation, innovative campaign storytelling and engagement marketing tactics for travel and hospitality, fashion and beauty and technology clients.

“I was realizing that I just couldn't do it all," Jake remembers. "As I started to scale and grow, I needed additional support. I'm a millennial in the sense [that] I overwork myself. I work too hard.


"My biggest issue was delegating tasks. I tend to do things on my own and [I was] realizing the best way that i'm going to grow and develop as a boss and as an individual is to learn how to delegate more. And last year was the busiest year of my business ever.
"I was looking for someone who could be an assistant for me from an hourly standpoint. I asked around and somebody told me about BELAY. I reached out immediately and was like, 'I love the idea of using a service to help provide a Virtual Assistant.'


"And now I'm bragging about it all the time. Everyone needs an assistant.

It's so nice to have an assistant who gets to know your business. It's helped vastly improve my day-to-day functionality in the sense of a work-life balance and happiness level. But beyond that, it frees up my time where I can focus more on new business and growing things."


4. Finding the perfect fit myself felt impossible.

Hiring isn’t always easy. And we’ve had many clients who tried to find a good fit on their own before coming to us.

“And then when I went down that route looking to hire somebody directly, there were just so many roadblocks and problems and vetting and it got overwhelming quickly,” Tom Gorczynski says.

We’ve given away some of our hiring secrets before, but here’s a breakdown of how we do what we do.


5. BELAY's matchmaking system surprised me in the best way.

When you reach out to BELAY, you will meet with your Solutions Consultant to identify your exact needs and pain points and determine the right hire for you. If BELAY is a good fit, we’ll send you an agreement to sign, and you’ll be paired with a Client Success Consultant.

Your Client Success Consultant will deep dive into your tasks, tools, culture and personality requirements to ensure we match you with the right specialist.

On average, our clients are matched within one week.

Your Client Success Consultant will meet with your Placement Team to discuss, vet and select 2-3 top candidates from our bench of nearly 2,000 U.S.-based talent, and then interview and select the best match for you.

A few of our clients have even become friends with their contractors.


6. I should have done this a long time ago.

Our client, Denise Soler Cox, found the exact fit she needed.


“The most surprising thing is how quickly [I] develop[ed] a relationship with her,” Denise says. “She feels like a favorite cousin. I can hand her something and I know she'll do it, and with love and understanding. “[In] working with BELAY, I knew I was upping the ante on what I was going to get and the level that I wanted to play at. What surprised me was that they nailed it on the first try.”


When Carrie Fabris was placed with a VA, she found that her VA started to predict her needs.


“[Ashley is] predicting my needs, predicting a question that I'm going to ask proactively going, ‘Oh, by the way, I did this for you.’ And I'm like, ‘How did you even know I was going to ask for that?’ It's that kind of delight and dazzle that she brings that I have appreciated. She's great at coming up with other things to take off my plate.”


7. The best thing is knowing that BELAY has my back.

One of our Virtual Assistants said it best.

“We kind of came into it knowing what to expect. BELAY prepared us well. I love watching that [discover call] video before you meet with a client. I got to get a little feel for what kind of person she was, and what she was looking for. I came into it excited, and I feel like she felt that energy maybe because I was already ready to go.”

Your Client Success Consultant is a perfect go-between and cheerleader for both you and your VA — staying close to provide BELAY's signature exceptional service.

Let's say for some reason you and your VA don't work well together. If that happens, your Client Success Consultant will be there to help. You'll work together to find a new match and keep your downtime to a minimum. If there are any minor hiccups, your CSC will address them and find a solution.


8. Now I want to hire them as a full-time employee.

It happens — and it shows us we did our job well! We know it’s a possibility that you’ll get to the place in your business where you want to expand your W-2 team, and we love nothing more than knowing we helped you find your first (or second or fifth) hire. 

You can talk to your Solutions Consultant about the details.


At BELAY, we meticulously vet and match you with the perfect assistant for your needs, eliminating the hassle of recruitment and candidate screening. Our standards are so high that our acceptance rate rivals top universities.

Don't waste another minute on administrative tasks that drain your energy. Hire a BELAY Virtual Assistant and reclaim your focus. Now you can truly prioritize what matters most, both professionally and personally.