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Know Your Numbers: BELAY on Fixing CPG’s Biggest Financial Gaps

You Know Your Product, But Do You Know Your Margins?

 

Building a consumer packaged goods brand is exhilarating until the spreadsheets start fighting back.

At Expo West, Taste Radio's Melissa Travers sat down with Matt Lynn, Inventory Accounting Manager at BELAY Solutions, to talk about one of the least glamorous but most critical aspects of scaling a CPG brand: getting your financial house in order.

They had a candid, practical conversation about the warning signs founders miss, the milestones that matter, and why letting go of the numbers might be the best thing you can do for your growth.

Here’s a recap.

When the Books Become a Burden

Most founders don't start with a finance background. They start with a great product and a vision. But as the business grows, that scrappy, figure-it-out approach to accounting starts to crack.

According to Matt, some of the earliest red flags are hiding in plain sight: reconciliations that never quite get done, transactions dumped into placeholder accounts just to clear the clutter, revenue showing up without cash to match it, or cash sitting in the bank while unpaid vendor invoices pile up unnoticed.

But perhaps the most telling sign? When someone asks you about your numbers and you freeze.

"It's amazing how many founders we talk to who can tell you their revenue and their selling price," Matt said, "but the minute you start talking about cost, they get a deer-in-headlights look."

If you can't quickly call up your margin by product, by channel, by SKU, that's not just an inconvenience. It's a liability.

Margin Clarity: The Three Numbers You Need

Matt frames margin clarity around three increasingly broad lenses:

Margin by SKU

At the most granular level, what does each product actually cost to make, and what's left after you sell it?

This sounds basic, but BELAY regularly works with brands who discover they're losing money on certain products before a single overhead expense is counted.

Margin by channel

Are you more profitable selling direct-to-consumer on Shopify, or through a retail partner?

The answer isn't always obvious once you factor in trade spend, slotting fees, and fulfillment costs. Knowing which channels are actually working and which are quietly draining margin is essential before you say yes to a new retailer.

Margin after full operating costs

Gross margin is just the beginning. Layering in trade spend, advertising, and operating expenses gives you a true picture of profitability. Without this view, you're navigating blind.

The founders who lack this clarity often don't realize the depth of the problem until they're staring down an investor's due diligence request.

Inventory: The Lifeblood (and Blind Spot) of Your Business

If margins are the scorecard, inventory is the engine, and it can stall your business in two opposite ways.

Too much inventory means your cash is tied up on a shelf somewhere. You may not be able to cover bills, fund a marketing push, or seize a new opportunity. Too little, and you're missing sales, disappointing retailers, and risking the kind of bad reviews and dropped accounts that are hard to recover from.

"Inventory is the lifeblood of your business," Matt said plainly. "At any given time, you need to know what you have and where it is."

This becomes especially complex for brands using contract manufacturers, where components and finished goods may be spread across multiple locations. Getting that real-time visibility, knowing whether you can fulfill a major retail order before you commit, is the difference between confident growth and reactive chaos.

When It's Time to Get Help (and What Kind)

There's no universal revenue threshold that signals it's time to outsource your accounting, but Matt offers some practical guideposts.

As brands approach and enter six-figure revenue, the complexity of bookkeeping starts to outpace what a founder can reasonably manage alone. By the time you're pushing toward seven figures, clean financials aren't just helpful. They're expected by anyone you'll be asking for capital.

How Outsourced Accounting Support Grows With You

At the earliest stage, outsourced accounting handles the fundamentals, reconciling accounts, coding transactions, and closing the books monthly. As the brand grows, a controller steps in to manage payables, receivables, and financial reporting. At the seven-figure-plus level, a fractional CFO brings strategic value: forecasting, demand planning, and building financial models that can guide the path to $10M, $25M, and beyond.

Critically, Matt notes that BELAY doesn't push brands onto expensive platforms before they're ready.

“There are plenty of times we'll tell founders bluntly: you're not ready for that system yet," Matt said. Whether a brand needs QuickBooks or a full ERP like NetSuite depends on the complexity of their operations, not a sales pitch.

What to Look for in an Outsourced Accounting Partner

Not all accounting firms are built for CPG. Matt's advice: Make CPG experience a non-negotiable in your search.

Ask prospective partners which brands they've worked with, what categories they have depth in, and whether they understand the specific financial dynamics of your business, whether that's managing co-manufacturer relationships, tracking trade spend with major retailers, or reconciling multi-channel revenue streams.

References matter. Industry pattern-recognition matters even more.

The right partner should also communicate proactively, not reactively. At BELAY, that means regular cash flow updates, books closed within 10 to 15 days of month end, and monthly financial packages that give founders a clear snapshot without requiring them to dig.

Letting Go Is How You Grow

There's a mindset shift at the heart of all of this. Founders are, by nature, people who want to control everything, because in the early days, they had to. But the financial complexity that comes with growth demands a different approach.

"We want to take some of the weight off the founder's shoulders," Matt said, "so they can focus on building the brand, getting exposure, and driving sales. If you don't have sales, you really don't have anything."

Clean books don't just satisfy investors. They give founders the clarity to make smarter decisions about which retail doors to walk through, which products to double down on, and which channels are worth the investment. They turn financial chaos into a competitive advantage.

And that clarity starts with one honest question: do you actually know your numbers?

To learn more about BELAY and get a free inventory guide, text "taste" to 55123.